Terms and Conditions

Terms & Conditions

Welcome to RideHubTravels. By booking a ride, browsing our website, or using our services, you agree to the following Terms & Conditions. Please read them carefully.


1. Booking and Confirmation

  • All bookings must be made through our website, phone, or official communication channels.

  • A confirmation message or email will be sent upon successful booking.

  • RideHubTravels reserves the right to accept or reject bookings based on availability and service area.


2. Pricing and Payments

  • Prices are clearly listed for each route and are subject to change without prior notice.

  • Full payment or a booking advance may be required to confirm your reservation.

  • We accept UPI, debit/credit cards, net banking, and other approved payment methods.

  • All prices are inclusive of fuel and driver charges unless otherwise specified.


3. Cancellation and Refunds

  • Cancellations must be made at least 24 hours in advance to be eligible for a partial or full refund.

  • Cancellations made within 24 hours of the scheduled trip may not be eligible for a refund.

  • Any eligible refund will be processed within 7–10 business days.

(For more details, refer to our dedicated Refund Policy.)


4. Passenger Responsibilities

  • Passengers are expected to maintain decorum and follow local laws while on the trip.

  • Damage to the vehicle due to passenger negligence will be chargeable.

  • RideHubTravels is not responsible for delays caused by traffic, weather, or unforeseen circumstances.


5. Driver & Vehicle Allocation

  • Vehicles and drivers are assigned based on availability and route requirements.

  • We ensure that all vehicles are well-maintained and drivers are licensed and verified.

  • Specific vehicle models (e.g., Audi Q7) are subject to availability unless pre-confirmed.


6. Service Area

Our services are primarily available for routes between:

  • Delhi, Agra, Jaipur, Haridwar, Dehradun, Haldwani, Nainital, Mathura, and surrounding regions.
    Please check availability before booking for outstation trips.


7. Liability Disclaimer

  • While we strive to provide timely and safe travel, RideHubTravels is not liable for any loss, injury, or damage arising due to accidents, delays, or third-party acts beyond our control.


8. Modification of Terms

RideHubTravels reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on our website with the effective date.


9. Contact Us

If you have any questions about these Terms, feel free to contact us:

📧 Email: ridehubtravels@gmail.com
📞 Phone: +91 938-994-7393
🌐 Website: www.ridehubtravels.com